Freshdesk (Freddy AI)
A cost-effective helpdesk with AI agent and copilot bundled in from the entry tier
Freshworks' helpdesk with Freddy AI Agent (ticket deflection) and optional Freddy AI Copilot (agent assist) bundled into every plan, including the lowest-cost tier.
Growth $19/agent/month, Pro $55/agent/month, Enterprise $89/agent/month (all annual, all include 500 Freddy AI Agent sessions). Freddy AI Copilot is a $29/agent/month add-on; extra AI sessions are $49 per 100.
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