Zendesk AI
AI agents and copilot layered onto the incumbent enterprise helpdesk platform
Zendesk's built-in AI agents and Copilot handle routine tickets, triage, and draft agent replies, billed on top of Zendesk's established omnichannel support suite.
Support Team $19/agent/month, Suite Team $55, Suite Professional $115 (all annual). Suite Enterprise+Copilot is custom. AI agent usage is billed per successful automated resolution, on top of the seat price.
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